Returns & Exchanges
At Campus Shoes, we want you to step out in confidence, which is why we offer a hassle-free 30-day return and exchange policy on all unworn footwear in original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction is always our top priority.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Shoes
Place the unworn shoes in their original box and secure them inside a shipping mailing bag to prevent damage during transit.
- 3.Drop Off or Pickup
Print the prepaid shipping label provided via email and drop the package at any authorized courier location or schedule a home pickup.
- 4.Refund Processing
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.